Please read these terms and conditions (Terms) carefully
before using the haraj.lk website (the Service) operated by Haraj Market (Pvt)
Ltd.
By accessing or using the Service, you agree to be bound by
these Terms. If you disagree with any part of these Terms, you may not use the
Service.
Return & Refund Policy
We generally discourage returns as we aim to deliver the
highest quality home appliances to every customer. Returns of goods bought
during special sales, discounts, or larger items like refrigerators, washing
machines, or ovens will not be accepted
However, we understand that certain situations may require
exceptions, such as product defects or incorrect items. For such cases, please
email us, and we will process your return requests on a case-to-case basis
Refund: It may take up to 5-7 business days for the refund
to reflect in your account after the return has been approved and processed.
1. General
- The Service is an e-commerce platform that allows you to
purchase products online.
2. User Accounts
- To use certain features of the Service, you may be
required to register for an account. You are responsible for maintaining the
confidentiality of your account information and password.
- You agree to provide accurate, current, and complete
account information.
- You must notify us immediately of any unauthorized use of
your account.
3. Products and Pricing
- All products listed on the Service are subject to
availability.
- Prices are subject to change without notice.
- We reserve the right to refuse or cancel orders at our
sole discretion.
4. Payment
- Payment for products must be made through the methods as
specified on the Service.
- You represent and warrant that you have the legal right to
use any payment method utilized in connection with any transaction.
5. Shipping and Delivery
- Shipping and delivery options, as well as associated fees,
will be specified during the checkout process.
- We are not responsible for any shipping or delivery delays
or issues caused by third-party carriers.
6. Returns and Refunds
- Please refer to top this page for information
regarding returns and refunds.
7. Intellectual Property
- All content on the Service, including text, images, logos,
and trademarks, is our intellectual property.
- You may not use, reproduce, or distribute our content
without our express written permission.
8. Privacy
- Your use of the Service is governed by our Privacy Policy,
which can be found [link to privacy policy].
9. Limitation of Liability
- We are not liable for
any direct, indirect, incidental, special, or consequential damages resulting
from the use or inability to use the Service.
10. Termination
- We may terminate or suspend your account and access to the
Service at our sole discretion without notice, for any reason.
11. Governing Law
- These Terms are governed by and construed in accordance
with the laws of the relevant government authorities
12. Changes to Terms
- We reserve the right to modify or replace these Terms at
any time. Any changes will be posted on the Service.
The terms and conditions displayed on the day of purchase is
applicable to that specific purchase. Any amendments or changes to the terms
and conditions made after the purchase date will not affect past purchases.
13. Contact Us
- If you have any questions about these Terms, please contact us at our contact information
